This policy covers all data that is shared by a visitor with us whether directly via www.inkpotpens.com or via email.
This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website or via email.
1. Information we collect
In operating our Website we may collect and process the following data about you:
1.1 Information that is entered on our Website for the purpose of placing an order including Name, Address, Phone, Email and credit card information.
1.2 Details of your visits to our Website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.
1.3 Information that you provide by filling in forms on our Website, such as when you register to receive information such as a newsletter or contact us via the contact us page.
1.4 Information provided to us when you communicate with us for any reason.
On occasion, we may gather information about your computer for our services, and to provide statistical information regarding the use of our Website.
Such information will not identify you personally; it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyze how visitors interact with the Website so that we can continue to develop and improve this Website.
3. Use of your information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
3.1 To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information.
3.2 To complete and ship our orders.
3.3 To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.
3.4 If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
3.5 If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.
3.6 Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors such as your area of residence or age group.
4. Storing your personal data
4.1 All credit card information is stored by PayPal shopping cart software and we also have a Geotrust seal which can be viewed in our footer. The shopping cart is protected by an industry standard SSL Certification.
4.2 Data that is provided to us is stored on secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.
4.3 The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.
5. Disclosing your information
5.1 Where applicable, we may disclose your personal information to any member of our group solely for completing an order or making contact with a customer.
5.2 Where we are legally required to disclose your information.
5.3 To assist fraud protection and minimize credit risk.
6. Contacting us
We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at [firstname.lastname@example.org].
If you would prefer to write to us then our contact address is [43 Murphy Terrace, Northampton, MA 01060]